Service Plans

Davis AV Performance Plans provide you with a superior solution, enjoyable for many years to come.

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PERFORMANCE PLANS

Davis AV Performance Plans provide you with a superior solution, enjoyable for many years to come. Your system consists of many parts – from engineered plans, wiring, hardware, software, firmware, networking and connections to your internet service. While all of our new system installs include manufacturers’ hardware warranties and our complimentary 90-day warranty on workmanship, we recommend a Technology Performance Plan to ensure peak system performance and optimum health. Our plans cover system integrations, programming, software, networks, connectivity to your internet service; as well as diagnosis, troubleshooting, monitoring, updates and maintenance.Additionally, our top plan includes bi-annual site visits to clean, calibrate and update your system as well as two on demand visits prior to events, gatherings or seasonal arrivals and departures.


Compare Our

performance plans

Service Plan

Platinum

  • Preventative maintenance appointments
  • WiFi network scan
  • CCTV video retrieval
  • Remote system access
  • Password management
  • Internet and cable TV equipment troubleshooting
  • Comcast Concierge
  • System calibration after ISP updates
  • Complimentary site service visits
  • All-Inclusive 3-year equipment warranty program
  • Loaner equipment
  • Emergency service
  • Hardware and software support
  • Virtual support via Facetime or Zoom
  • Dedicated support team
  • Proactive system monitoring
  • Platinum on-site service hours
  • Platinum on-site response time
  • Platinum email/phone response hours
  • Platinum email/phone response time
  • Transferable
  • Price on request

Service Plan

Premium

  • Preventative maintenance appointments
  • WiFi network scan
  • CCTV video retrieval
  • Remote system access
  • Password management
  • Internet and cable TV equipment troubleshooting
  • Comcast Concierge
  • Complimentary first-hour during site service visits
  • Emergency service availability (optional)
  • Hardware and software support
  • Virtual support via Facetime or Zoom
  • Dedicated support team
  • Proactive system monitoring
  • Premium on-site service hours
  • Premium on-site response time
  • Premium email/phone response hours
  • Premium email/phone response time
  • Transferable
  • Price on request

Service Plan

Plus

  • Preventative maintenance appointments
  • WiFi network scan
  • CCTV video retrieval
  • Remote system access
  • Password Management
  • Comcast Assistance
  • Emergency service availability (optional)
  • Hardware and software support
  • Virtual support via Facetime or Zoom
  • Plus on-site service hours
  • Plus on-site response time
  • Plus email/phone response hours
  • Plus email/phone response time
  • Transferable
  • $99/month

Service Plan

Basic

  • Preventative maintenance appointments
  • WiFi network scan
  • CCTV video retrieval
  • Remote system access
  • Emergency service available (optional)
  • Hardware and software support
  • Virtual support via Facetime or Zoom
  • Limited on-site service/response time and email or phone hours/response time
  • $39/month
Learn More

frequently asked questions

Site Visit Checklist

  • Verify proper system operation
  • Cleaning of audio and video components (televisions, projectors,audio components, fan vents, speakers, etc.)
  • Inspect all equipment for signs of wear including rust, dust, cracks, etc.
  • Check all batteries in remote controls, touchpanels, wireless devices, uninterruptible power supplies, and any other devices
  • Check for loose cables, poor connections, and other problematic conditions
  • Conduct firmware and driver updates as required
  • Reboot all system equipment as recommended including CATV, Dish and ISP devices
  • Backup programs and system configurations
  • Check temperature of all equipment closets and cabinets
  • Inspect fans for failures, jams, or dust build-up
  • Verify operation of all speaker zones and control devices
  • Check all motorized shades and test controls
  • Inspect fans for failures, jams, or dust build-up
  • Verify operation of all speaker zones and control devices
  • Check all motorized shades and test controls
  • Calibrate audio and video components as required
  • Check bulb life on video projectors
  • Check voltage at all surge devices where measurable
  • Measure signal strength of all wireless access points

Davis Audio & Video Will Bring Your Dream Systems to Life

schedule your free in-home consultation today.

Experience
OUR PROCESS
  • Consultation
    Understand what you would like to gain or accomplish for your home or business.
  • Design
    Draft a system design within your budget.
  • Installation
    Bring your ideal audio & video integrated systems to reality.
  • Implementation
    Provide you with all the tools and information you need for maximum ease-of-use.
  • Support
    Every step of the way, providing great customer service and support.

Excellent Communication & Excellent Service! Davis Audio is the go-to business for all your audio/video needs. From start to finish, the whole project went extremely well. I first contacted Dave and he came over to the house to discuss …

craig S.

Excellent Communication & Excellent Service! Davis Audio is the go-to business for all your audio/video needs. From start to finish, the whole project went extremely well. I first contacted Dave and he came over to the house to discuss …

craig S.

Excellent Communication & Excellent Service! Davis Audio is the go-to business for all your audio/video needs. From start to finish, the whole project went extremely well. I first contacted Dave and he came over to the house to discuss …

craig S.

Excellent Communication & Excellent Service! Davis Audio is the go-to business for all your audio/video needs. From start to finish, the whole project went extremely well. I first contacted Dave and he came over to the house to discuss …

craig S.

Excellent Communication & Excellent Service! Davis Audio is the go-to business for all your audio/video needs. From start to finish, the whole project went extremely well. I first contacted Dave and he came over to the house to discuss …

craig S.

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