Service Plans

Davis AV Performance Plans provide you with a superior solution,
enjoyable for many years to come.

View Our. Performance Plans.
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View Our. Performance Plans.

Davis AV Performance Plans provide you with a superior solution, enjoyable for many years to come. Your system consists of many parts – from engineered plans, wiring, hardware, software, firmware, networking and connections to your internet service. While all of our new system installs include manufacturers’ hardware warranties and our complimentary 90-day warranty on workmanship, we recommend a Technology Performance Plan to ensure peak system performance and optimum health. Our plans cover system integrations, programming, software, networks, connectivity to your internet service; as well as diagnosis, troubleshooting, monitoring, updates and maintenance.Additionally, our top plan includes bi-annual site visits to clean, calibrate and update your system as well as two on demand visits prior to events, gatherings or seasonal arrivals and departures.

Performance Plans

Performance Plans

Our plans cover system integrations, programming, software, networks, connectivity to your internet service; as well as diagnosis, troubleshooting, monitoring, updates and maintenance.Additionally, our top plan includes bi-annual site visits to clean, calibrate and update your system as well as two on demand visits prior to events, gatherings or seasonal arrivals and departures.

Get Answers. Frequently Asked Questions.

Q: Why do I need a Performance Plan?

With the appropriate hardware installed in your system, we can do most maintenance, updates, support and system repairs remotely. If there’s a new update that would normally require a home visit to integrate, we can often perform the maintenance from our office without interrupting you for a home visit. This reduces time and expense for you and for us.

Q: Is my system reliable?

In fact, more than ever. We rarely need to replace hardware. But there are constant software updates, not only on what we installed, but on your mobile devices, streaming and internet services.

Q: What if I’m not on a Plan?

You can choose to pay per incident and by the hour, but won’t receive priority scheduling, extended hours or over a dozen other benefits. In fact, you’ll likely pay more than if you were on a plan.

Q: What can we monitor and update remotely?

Just about any device that’s connected including all critical system automation and networking hardware… exactly the items that are most dependent on software updates.

Q: What can’t we monitor?

Older hardware like some TVs and a few 3rd party applications, appliances and non-connected devices.

Q: How do my manufacturer warranties fit in with the Plans?

Your manufacturer warranties are fully in effect up to their specific parts and labor schedules. If we need to remove a device for service, the on-site labor for our visits is covered in some of our Plans.

Q: Do I need to sign a contract?

Yes, we offer a monthly agreement that automatically renews.

Q: How are the plans paid?

Our Performance Plans are paid annually up front.

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Davis Audio & Video Will Bring Your Dream Systems to Life

Site Visit Checklist

  • Verify proper system operation
  • Cleaning of audio and video components (televisions, projectors,audio components, fan vents, speakers, etc.)
  • Inspect all equipment for signs of wear including rust, dust, cracks, etc.
  • Check all batteries in remote controls, touchpanels, wireless devices, uninterruptible power supplies, and any other devices
  • Check for loose cables, poor connections, and other problematic conditions
  • Conduct firmware and driver updates as required
  • Reboot all system equipment as recommended including CATV, Dish and ISP devices
  • Backup programs and system configurations
  • Check temperature of all equipment closets and cabinets
  • Inspect fans for failures, jams, or dust build-up
  • Verify operation of all speaker zones and control devices
  • Check all motorized shades and test controls
  • Inspect fans for failures, jams, or dust build-up
  • Verify operation of all speaker zones and control devices
  • Check all motorized shades and test controls
  • Calibrate audio and video components as required
  • Check bulb life on video projectors
  • Check voltage at all surge devices where measurable
  • Measure signal strength of all wireless access points
Plan list

Completed Projects

500

Years Experience

500 +

Happy Customers

500

Team Members

500
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